Privacy Policy

This Privacy Policy ("Privacy Policy") explains how Carryon Pty Ltd ("Carryon", "we", "our", or "us") handles and protects your personal information when you access or use our website www.letscarryon.com ("Website"), services, and applications (collectively referred to as the "Services"). We are committed to safeguarding your privacy and ensuring your personal data is handled responsibly. Please read this policy carefully.

1. What Information Do We Collect?

Carryon collects a range of personal and sensitive data to provide and improve our services. This includes:

• Data provided by users: User profiles, background checks, authentication details, demographic information, user-generated content, and travel information.
• Data generated during use of services: Location data, transaction details, usage logs, device data (including identifiers such as mobile device ID), and communication data (such as messages between users).

2. How Do We Use Your Personal Data?

We use the data collected for the following purposes:

• Service Provision: To provide, personalize, and improve our services based on your preferences and usage patterns.
• Safety and Security: To protect the safety, integrity, and security of our platform, users, and services. This includes using location and transaction data to prevent fraud or unsafe activities.
• Customer Support: To resolve issues, answer inquiries, and provide customer service.
• Communication: To facilitate interactions between users, such as connecting travelers and service providers.
• Marketing: To send you relevant promotions, updates, or offers, where appropriate.
• Legal Compliance: To comply with legal obligations, such as responding to legal requests or enforcing our terms of service.

3. Sharing Your Data

Carryon shares your personal and sensitive data only when necessary and with the following parties:

• Law Enforcement: When required by law or to protect the safety of users and the public, we may share data with law enforcement agencies or regulatory bodies.

We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security

We implement robust technical and organizational measures to secure your personal and sensitive information against unauthorized access, loss, or alteration. These measures include encryption, secure data storage, and access control.

5. Data Retention and Deletion

• Retention: We retain your data as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will delete or anonymize it.
• Deletion: You may request the deletion of your personal information by OPT in app. We will process such requests in accordance with applicable laws, and may retain certain information for legal or operational purposes.

6. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make any material changes, we will notify you via the application and/or by email. Please review this policy periodically to stay informed.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us via the following:

Email: Support@CarryOnOfficial.com
Address: 65 Cooyong St, Canberra ACT 2601

8. Applicable Law and Dispute Resolution

This Privacy Policy is governed by the laws of your jurisdiction. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts in your location.

9. Final Provisions

This Privacy Policy is available in English and other languages. In case of discrepancies between the English text and a translated version, the English version will prevail.